The source
Was the right document found?
Practical guide
The right answer starts with the right source.
RAG finds useful passages in your documents before preparing an answer. You can consult the cited sources.
- You ask a question
Describe what you are looking for in your own words.
GriotAI finds the documentIt searches for information while respecting your access rights.
- You check the answer
Check the sources to verify the answer.
Three things to check
Accuracy
Does the cited passage support the answer?
Usefulness
Does the answer actually help your team?
Prepare an initial trial
Choose a useful, current document set. Test ten to thirty real questions, with expected sources and cases where AI should decline to answer.
- Define who may access each document.
- Remove duplicates and outdated versions.
- A citation does not eliminate the risk of mistakes.
Frequently asked questions
Does RAG prevent hallucinations?
No. It can improve access to evidence and make answers easier to verify, but retrieval can miss a passage and the model can misinterpret it.
Should an SME index all its documents?
No. Begin with a limited, useful and maintained corpus whose ownership and access rules are understood.
Sources and references
- Lewis et al., Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks — the research paper that introduced the RAG term
- CNIL recommendations for AI systems and GDPR — official French data-protection guidance
Continue exploring
Start with one measurable process
Choose one use case, a controlled document set and a result that your team can verify.